ZENGER combines Zen and Ginger—uniting the calm clarity of Zen with the vibrant energy of ginger. It's more than a drink; it's a gentle ritual to restore balance in your day.

We currently offer two core variations:

• BIUM (비움) — Embodying a philosophy of clarity. This is our unsweetened version with no added sugar, designed to help you reset and reconnect with your body.

• CHEUM (채움) — Meaning "fill." A gently sweetened version with organic grape juice and elderflower syrup, crafted to bring soft energy and comfort.

We recommend 1 shot (25 ml) per day. Depending on your needs, you may enjoy more. Our ingredients are gentle, clean, and organic. For those who are pregnant, nursing, or managing a medical condition, we suggest consulting a healthcare professional first.

• Children: Yes, in moderation.
• Pregnant or breastfeeding individuals: Generally safe, but consult a doctor for regular use.
• Diabetics: Bium is sugar-free; Cheum contains natural sugars—please consult your doctor.
• Heart conditions: Ginger may have mild blood-thinning effects. When in doubt, ask your physician.

We prepare each order with care. Your items will be dispatched within 48 hours of order confirmation.

Estimated delivery times (after dispatch):

• Germany: 1–2 business days
• Bordering countries (Austria, Belgium, Czech Republic, France, Luxembourg, and Netherlands): 2–5 business days
• Other EU destinations: 5–10 business days

Gentle Reminders

• No deliveries on Sundays or public holidays.
• During promotional periods or due to local logistics conditions, delivery may take longer than expected.

We currently ship to the following 19 destinations, geographically located within continental Europe including:
Germany, Austria, Belgium, Croatia, Czech Republic, Estonia, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Each parcel begins its journey with care. We hope it arrives to you with the same spirit.

*We do not deliver to territories outside the European continent, even if they belong to an EU member state — such as the French overseas territories (e.g. Réunion, Guadeloupe, Martinique, French Guiana, Mayotte) or the Spanish territories outside Europe (e.g. Canary Islands, Ceuta, Melilla).

ZENGER is proudly crafted in Germany using high-quality organic Peruvian ginger and 100% certified organic ingredients. Our production process is transparent and rooted in care—for both health and flavor.

ZENGER combines Zen and Ginger—uniting the calm clarity of Zen with the vibrant energy of ginger. It's more than a drink; it's a gentle ritual to restore balance in your day.

We wanted to create something rare—an elixir of pure, natural ingredients that not only nourishes but also adds a sense of intention to your daily routine. ZENGER is our invitation to pause, refresh, and reconnect.

We currently offer two core variations:

• BIUM (비움) — Embodying a philosophy of clarity. This is our unsweetened version with no added sugar, designed to help you reset and reconnect with your body.

• CHEUM (채움) — Meaning "fill." A gently sweetened version with organic grape juice and elderflower syrup, crafted to bring soft energy and comfort.

• BIUM: Water, ginger* 27.5%, grape juice*, yuzu juice* 8.3%, elderflower syrup* 7.6% (cane sugar*, water, elderflower*, lemon juice concentrate*, beet sugar*), rosemary*
*All ingredients from certified organic farming

• CHEUM: Water, ginger* 27.5%, grape juice*, yuzu juice* 8.3%, elderflower syrup* 7.6% (cane sugar*, water, elderflower*, lemon juice concentrate*, beet sugar*), rosemary*

*All ingredients from certified organic farming

BIO certificate: DE-ÖKO-006, EU/non-EU Agriculture

Yes, both versions are made with 100% certified organic ingredients and carry the EU BIO label.

BIO certificate: DE-ÖKO-006, EU/non-EU Agriculture

• BIUM: No added sugars. Pure, clean flavor.
• CHEUM: Lightly sweetened with natural sugars from grape juice and elderflower syrup.

Cold pressing is a method of extracting juice without heat, preserving natural flavor, aroma, and nutrients. We use this gentle process to keep the ingredients as close to nature as possible.

• Take it as a single shot (25 ml)
• Mix with cold water and ice for a refreshing drink
• Stir into warm water and enjoy like a tea
• Use in mocktails or cocktails for a ginger-forward experience

We recommend 1 shot (25 ml) per day. Depending on your needs, you may enjoy more. Our ingredients are gentle, clean, and organic. For those who are pregnant, nursing, or managing a medical condition, we suggest consulting a healthcare professional first.

We recommend finishing your bottle within 30 days after opening. To keep it fresh :
• Store in the refrigerator below 4°C
• Avoid drinking directly from the bottle to maintain freshness
• Reseal tightly after each use

Yes! Our glass bottles are perfect for repurposing — as minimalist vases, diffusers, or simply a design element in your home.

• Children: Yes, in moderation.
• Pregnant or breastfeeding individuals: Generally safe, but consult a doctor for regular use.
• Diabetics: Bium is sugar-free; Cheum contains natural sugars—please consult your doctor.
• Heart conditions: Ginger may have mild blood-thinning effects. When in doubt, ask your physician.

Yes—they are crafted without any animal-derived ingredients, making them suitable for both vegetarians and vegans.
While we do not yet hold an official vegan certification, we remain mindful in our sourcing and formulation. Each bottle reflects our quiet commitment to plant-based simplicity.

Not yet—but they are part of our journey. These ingredients inspire us deeply, and we are working to bring them into future creations. We hope you’ll look forward to meeting them soon.

Every bottle of ZENGER is crafted entirely in Germany—from the first infusion to the final seal.
We believe in honoring the integrity of each ingredient, and that begins with thoughtful production.

Yes. To preserve the natural goodness of ginger while ensuring a longer shelf life—without the use of preservatives—we gently warm our blends. This careful process helps retain the flavor and vitality of homemade ginger, just as nature intended.

You may notice a gentle settling of ingredients at the bottom of your bottle. This is a natural occurrence—each of our ingredients has its own texture and weight, and because we use only natural elements, separation can happen over time.
There’s no need for concern. Simply give the bottle a good shake before enjoying, and everything will come together in harmony.

Sediment is a natural part of our product and may vary slightly from one bottle to another. This is due to the production process and does not affect the quality, safety, or taste in any way. Every bottle is made with the same care and goodness.

From the very beginning, we take great care in selecting our ingredient suppliers—each one chosen for their commitment to quality and integrity.

Throughout the entire production process, we continuously monitor every step, ensuring that the finished product reflects the same purity as its origins. Not only are our individual ingredients certified organic, but the companies that produce and process them are, too.

And of course, ZENGER itself is officially certified.

Organic certification body: DE-ÖKO-006
Organic inspection number: DE-ÖKO-006.276-0075720.2025.001

ZENGER is currently available exclusively through our official online store. We invite you to explore our offerings in this quiet space we've created for you.

We’re gradually expanding. If your country isn’t listed at checkout,
please contact us — we’ll do our best to assist.

We currently ship to the following 19 destinations, geographically located within continental Europe including:
Germany, Austria, Belgium, Croatia, Czech Republic, Estonia, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Each parcel begins its journey with care. We hope it arrives to you with the same spirit.

* We do not deliver to territories outside the European continent, even if they belong to an EU member state — such as the French overseas territories (e.g. Réunion, Guadeloupe, Martinique, French Guiana, Mayotte) or the Spanish territories outside Europe (e.g. Canary Islands, Ceuta, Melilla).

We prepare each order with care. Your items will be dispatched within 48 hours of order confirmation.

Estimated delivery times (after dispatch):

• Germany: 1–2 business days
• Bordering countries (Austria, Belgium, Czech Republic, France, Luxembourg, and Netherlands): 2–5 business days
• Other EU destinations: 5–10 business days

Gentle Reminders

• No deliveries on Sundays or public holidays.
• During promotional periods or due to local logistics conditions, delivery may take longer than expected.

You’ll receive an email with a tracking link once your order is dispatched.

If ZENGER isn’t quite what you had in mind, we understand. Sometimes the path shifts, and that’s perfectly okay.

We begin preparing your order right away so it can reach you without delay. If you’d like to cancel, please contact us as soon as possible through Contact Form. We’ll do our best to assist you before your package is shipped.

If your order has already shipped or arrived, you may still return it within 14 days of receiving it, as long as it remains unopened, unused, and in its original packaging. Return shipping costs are the responsibility of the customer and will be deducted from the refund amount.

Refunds are processed within 14 days of your cancellation notice and returned to your original payment method. Please note: refunds may be held until the item is returned or proof of return is provided.

We pour heart into every order, but sometimes things don’t go as planned. If your parcel arrives with incorrect or missing items, please contact us within 72 hours via our Contact Form.

To help us verify the issue, please provide:

• A photo of the shipping label
• A photo of the received items
• Your order number
• A photo of the packaging (optional)

Once all information is submitted and the incorrect or missing item is confirmed,
ZENGER will promptly reach out and send the correct or missing product.
(Refunds are also available upon request.)

We take great care in preparing each parcel, using protective packaging designed with intention. But sometimes the journey can be unpredictable.

If your product is damaged upon arrival, please contact us within 72 hours via our Contact Form.

To process your request, please provide the following:

• Photos clearly showing the damage
• Photos of both the inside and outside of the shipping box
• Your order number

Once all information is submitted and damage is confirmed, ZENGER will promptly reach out and arrange a replacement with ease and warmth.
(Refunds are also available upon request.)

We’re unable to offer color changes for accessories. However, each charm is thoughtfully paired with its own flavor—each one a quiet reflection of its essence. If you’re drawn to a different color, we invite you to explore another blend. You may find a new favorite, both in taste and in spirit.

We accept a variety of payment options to make your experience as seamless as possible—including Visa, Mastercard, PayPal, Klarna, Sofort, and more.

If your code isn’t working, here are a few things to check:

• Is the code entered exactly as provided?
• Is it still within its valid period?
• Is it linked to specific products or collections?

If everything seems in order and it’s still not working, feel free to reach out to us. We’ll take a closer look and assist you promptly.

Yes. You’ll receive your invoice automatically via email once your order is completed.
If you prefer, you can also download it anytime from your customer account.

Alternatively, feel free to contact us via our Contact Form.

Yes. Please enter your company VAT number during checkout, and your invoice will include it automatically.

The invoice will be sent to you in a separate email.
If you did not receive it or need another copy, you can also download it from your order history in My Page.

Alternatively, feel free to contact us via our Contact Form.

Yes. If your item remains unopened and in its original packaging, you may return it within 14 days of receiving it. Please note, return shipping costs are not covered.

If you wish to return your order, please contact us within 14 days of receiving it via our Contact Form. Once your return request is confirmed, ZENGER will issue a return label via email. Simply attach the provided label to your package and send it back to us.
Please note that return shipping costs are the responsibility of the customer and will be deducted from the refund amount.

If your item arrives damaged or there’s a mistake on our part, we’ll gladly cover the return shipping. For other returns, the shipping cost is kindly covered by you.

Once your return arrives and is reviewed, we’ll process your refund within 14 business days. It will be issued to your original payment method.